RCG Course & RCG Certificate


Responsible Conduct of Gambling (RCG Course) 6½ hours – (SITHGAM201) Provide responsible gambling services.

RCG Course & RCG Certificate

SITHGAM201 Provide responsible gambling services – This unit of competency covers the foundation for the mandatory Responsible Conduct of Gambling training for all new hoteliers, secretary managers and gaming-related staff. There are no exemptions for completion of this course and an interim Certificate is issued on the behalf of OLGR in order for you to apply for your Photo Competency card.

RCG Course

The Responsible Conduct of Gambling (RCG) course is a 6 ½ hour class, fully accredited and approved by Office of Liquor, Gaming & Racing (OLGR), that has been designed for secretary managers, hoteliers, and staff of gaming venues in the New South Wales in order to satisfy the requirements of the Liquor and Gaming Regulations. The course aim is to encourage a responsible, caring and professional approach to the Responsible Conduct of Gambling (RCG or RSG). The NSW Government’s harm minimisation approach in addressing liquor misuse and abuse has now been adapted for gambling abuses.

The RCG Class covers area such as

The Law.
Responsible and ethical promotion of gambling.
Strategies designed to ensure that gambling is conducted responsibly and that prevention strategies are in place to inform and educate gambling patrons at risk.
The benefits of adopting a responsible attitude to the conduct of gambling include:

An ethical environment in which to socialise and work.
A change in focus from the promotion of gambling to the promotion of quality service facilities.
A reduction in the social problems associated with gambling abuse.
The RCG course provides resources to assist in the ongoing promotion of the responsible conduct of gambling within the NSW gambling industry.

Professional, approved and qualified RCG trainers conduct all classes.
The Responsible Conduct of Gambling Course (RCG) is fully accredited and recognised by the Office of Liquor, Gaming & Racing (OLGR).

RCG Certificate

Completion of the RCG course is mandatory before applying for an Office of Liquor, Gaming and Racing (OLGR) Photo Competency Card. This RCG card enables the holder to work in the gambling industry in NSW. After successful completion of the RCG course examination, students are issued with a nationally recognised Statement of Attainment (SoA) and an interim certificate. The interim certificate is required to obtain the OLGR Photo Competency Card.You can apply for the OLGR Photo Competency Card at participating Australia Post Offices when you present your interim certificate and 100 points of identification.