| RCG Course Sydney CBD | ![]() |
RCG COURSE ( Responsible Conduct of Gambling : SITHGAM006A)
INTRODUCTION AND COURSE OUTLINE
It is mandatory for working in the gaming industry (pubs, clubs, casinos and venues promoting the use of gaming machines, table games, keno, TAB and all other gambling services), to have completed an approved RCG course. The aim of this course is to provide candidates with the knowledge and understanding required to identify and assist problem gamblers, provide assistance to family and friends and assist with self exclusion procedures in order to minimize harm to the individual and community.
THE RCG PROGRAM:Course Title & VETAB Code: Provide Responsible Gambling Services -SITHGAM006A or THHADG03B
Describes the context of Gambling in NSW
Explains the indicators and impact of problem gambling
Describes the legislative framework for responsible conduct of gambling
Methods of implementing responsible conduct of gambling strategies
Lists the benefits of implementing responsible conduct of gambling practices.
Duration and Hours: 1 day RCG course (Responsible Conduct of Gambling)
Wednesday 9:15am to 4pm, Saturday 10am to 5pm
6 hours face to face with a qualified RCG (Responsible Conduct of Gambling) trainer
Entry requirements Must be at least 18 years old
A reasonable understanding of English
What to bring: Candidates must bring one form of original photo ID on the day of the course (passport, Australian Drivers License or RTA Proof of Age Card.
Writing materials
Course Introduction: Gaming machines can be found in more than 3000 venues across New South Wales. By law any staff with gaming related functions must have an RCG (Responsible Conduct of Gambling). Since many employers prefer multi-skilled employees, holding an RCG (Responsible Conduct of Gambling) increases your chance of obtaining work in pubs and clubs. The NSW gaming machine industry is worth more $5 billion a year, so employment prospects are expected to remain strong well into the future.
Course Outline: The aim of the RCG (Responsible Conduct of Gambling) course is to provide candidates with a knowledge of responsible gambling practices and the law.
The RCG course is a competency based 6 hour program that:
Describes the context of gambling and gaming in NSW
Explains the impact and indicators of problem gambling and gaming
Describes the legislative framework for responsible conduct of gambling and gaming
Outlines methods of implementing responsible conduct of gambling and gaming strategies
Lists the benefits of implementing responsible conduct of gambling and gaming practices
The RCG course features:
Open book test. Candidates are welcome to re-sit the test
Receive your RCG Certificate the same day you pass the test you
Face to face workshops using visual aids, group work and printed materials
Work at a comfortable pace with experienced trainers in a friendly environment
Central City location with quality facilities including: a lunch room, student kitchen & internet lounge
Course Outcomes
This course is accredited under the Australian Quality Training Framework (AQTF), Vocational Education and Training Accreditation Board (VETAB NSW), and is approved by the NSW Casino, Liquor and Gaming Control Authority (Liquor Administration Board) as satisfying the RCG training provisions. ONLY RCG courses approved by the NSW Casino, Liquor and Gaming Control Authority entitle the holder to work in licensed premises in NSW.
Upon successful completion of this course candidates will receive a Responsible Conduct of Gambling statement of attainment (SITHGAM006A or THHADG03B) certificate, enabling candidates to apply for positions in licensed gaming venues such as pubs and registered clubs.










