Cancellations & Refunds

The Training provider's cancellation policy is:

Notice given within 2 working days prior to course commencement - No Refund.
Notice given more than 2 working days prior to course commencement - Full refund.
Rescheduling, notice must be given more than 2 working days prior to the course commencement. If rescheduling notice given within less than 2 working days prior the course commencement, an administrative fee of 50% of course cost will apply. 
The Training provider reserves the right to cancel any training at any time. If a class is cancelled by the Training provider, participants have the option of rescheduling to the next available date or to receive a full refund of the course fees paid. If participant fails to attend the course, course fee will be forfeited.

RCG Booking Form

Booking Terms and Conditions for RCG Course

1. The Training provider is bound by the legislation of the Australian Government in their responsibilities to overseas students. Details of this legal framework, the Education Services for Overseas Students Act 2000 (ESOS Act) and associated legislations can be found at http://aei.dest.gov.au 2. The Training provider is not bound to accept any application. If the Training provider rejects the application, then fees paid will be refunded in accordance with the Terms and Conditions of Enrolment 3. All fees are payable to rsasydney.com in Australian dollars only. A credit card transaction fee (2$) applies to all payments made by credit card. The credit card transaction fee is non-refundable 4. Your place on the course will not be confirmed until receipt of full payment and confirmation by the Training provider (subject to availability at time of payment) 5. Course and/or course fees paid cannot be transferred 6. All cancellation, refund, and/or deferment requests must be made by email and must be accompanied by supporting documentation. Requests are to be forwarded to info@rsasydney.com and are not be deemed effective until confirmed by rsasydsney.com 7. If you cancel your enrolment more than 72 hours prior to the course commencement date, The Training provider will refund all tuition fees paid 8. If you cancel your enrolment 72 hours or less prior to the course commencement date, and/or if you fail to commence the course, no refunds will be given 9. If you are more than 15 minutes late you will not be admitted to the course. Cancellation fees will apply in accordance with the Terms and Conditions of Enrolment 10. If you defer your course start date 72 hours or less prior to the course commencement date, The Training provider will charge a deferment fee . Where you are granted a course deferment and later cancel prior to the new commencement date, no refunds will be given 11. Where a refund is due, refunds will be processed within 7 days once confirmed by the training provider. Refunds will be paid in Australian dollars only to the original remitter of the fees paid 12. It is the responsibility of the applicant to ensure the name on this application is legible and correct. Fees apply for the reissuing of certificates (including name changes, and lost and damaged certificates) 13. RSASydney.com and the Training Provider reserves the right to change its schedule of fees, Terms and Conditions, course schedule, and/or class locations at anytime without notice 14. The Training provider reserves the right to cancel a course and/or enrolment prior to the commencement date of a course, in which case, fees paid will be refunded in full in accordance with the Terms and Conditions of Enrolment 15. The Training provider may be subject to the Privacy Act 1988 and/or state or territory privacy legislation. In either case, exemptions to information sharing exist, particularly in case of emergencies or law enforcement activities. The information provided by you (including but not limited to your contact details) in all forms of correspondence between you and The Training provider may be shared between The Training providers and the Australian Government and designated authorities, and if relevant, the Tuition Assurance Scheme and the ESOS  Assurance  Fund Manager. The information may also be used for general communication with you and for promoting compliance between you and The Training provider. The ESOS Act further outlines circumstances in which this information may be shared 16. This agreement, and the availability of The Training provider complaints and appeals processes, does not remove your right to take action under Australia’s consumer protection laws DECLARATION I declare that all information provided in this application form is correct, and that I have st read and understood, and agree to be bound by the Terms and Conditions contained within this document. I understand that acceptance into any course(s) at Edway Group Pty Ltd is subject to meeting the course entry requirements and submitting full payment of fees prior to the commencement date of the course.